Each Camp is supervised by a Resort Manager, an Activities Manager and a Head Organizer. Les Elfes runs the camps with all appropriate staff, including monitors, organizers, kitchen staff, secretaries, drivers, cleaning staff etc.
The organizer to student ratio is 1:5, however including all Les Elfes staff the ratio falls to 1:2.
All our monitors have been carefully selected in accordance with Les Elfes criteria for skills and experience in working with children.
We endeavor to provide the perfect mix of guardian, friends and teachers to all students, and while we are there to make sure the students are happy, parents can be reassured that nothing comes before student safety. We are fully aware of the enormous responsibility of taking care of children and are completely focused on their well being. That being said, in case of illness or accident, we are only minutes away from world class professional help.
All our summer and winter monitors and instructors have to take a two-week training course before the beginning of each season, one week of technical training and one week learning Les Elfes philosophy and safety requirements.
Our Activity Managers supervise the work of our monitors and instructors all day long.
In the winter, all our ski and snowboard instructors are accredited by the official Swiss Ski School, and in the summer each instructor is specialized in the different sports offered at Les Elfes.
On top of this, Les Elfes uses sports experts for some activities.
Risk assessments are designed for each activity and are signed by all our monitors and head instructors during daily morning briefings and daily evening debriefings.
All our camps have a camp nurse and a 24 hour reception and night guard, which together with our monitors work, allows us to offer a 24 hours supervision of the children.
We have 3 up-to-date medical clinics in Verbier, and both campuses have access to a regional hospital and two University hospitals only 40 minutes and 75 minutes away respectively, or just 10 minutes by helicopter.
The ski runs in Verbier are all very well prepared, off-piste skiing (away from the prepared runs) is forbidden at all times and the mountain staff have mobile telephones in case of any emergency.