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Please contact us at headoffice@leselfes.com or at +41 (0)27 775 35 90 for any further information requested.

Please note that due to sensitive situation with regard to COVID-19, Les Elfes Int. SA offers 100% refund until 24h before the arrival if :

  • The camper or his/her immediate family member is ill with COVID-19 during the 14 days before the arrival. Proof requested
  • If Switzerland or the country of origin requires quarantine upon arrival 
  • If visa is not issued because of COVID-19 restrictions
  • If the borders are closed in Switzerland or in the country of origin

The reference to any of the above points needs to be proven by an appropriate certificate. 

For any other reason, Les Elfes general cancellation policy is applied.

 

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